Tampa Bay Duct Repair & Sealing Specialists
Built for Property Managers, Not Just Homeowners
Managing HVAC across multiple properties means juggling tenant calls, approval delays, and invoices that don’t match your accounting system. Air Support’s Property Management Partner Program gives you one point of contact, a pre-authorized repair threshold, and documentation you can hand straight to an owner — so your team stops managing service calls and starts managing properties. Also working with real estate transactions? See our Realtor Partner Program for pre-listing and pre-closing inspections.
Already working with us? Log in to your customer portal to view invoices, schedule requests, and service history.
The Problems This Program Solves
- A technician sitting on-site waiting for someone to approve a $275 capacitor repair
- Tenants who can’t reach anyone, so they call you instead
- Invoices that don’t say which property or unit they’re for
- No record of what was actually done when an owner asks
- No defined process for an after-hours no-cool emergency
How the Partner Program Works
- We set up your account — a pre-authorized repair threshold, tenant-contact protocol, and invoicing preferences, agreed upfront
- Your tenant calls in — we schedule directly with them, no relay through your office
- A technician diagnoses and photographs the issue — repairs within your pre-authorized limit proceed immediately; anything above it comes to you first with photos and pricing
- You get the paperwork — before/after photos, diagnosis, work performed, and an invoice tied to the correct property and unit
What's Included
- Priority scheduling for tenant no-cool and no-heat calls
- We contact and schedule directly with your tenant
- Text or email updates so you’re not the middleman
- A pre-authorized repair threshold set when you open your account
- Photos and a written diagnosis on every call
- Property- and unit-specific invoicing, with PO/work-order numbers on request
- Repair-vs-replace recommendations you can forward straight to the owner
- Preventive maintenance and vacant-unit inspection programs
- A defined process for after-hours tenant emergencies
The bigger difference isn’t the HVAC work. Every licensed contractor can replace a capacitor. What’s harder to find is a contractor who makes managing HVAC across a whole portfolio painless — that’s what this program is built around.
Property Management FAQ
Do you set a pre-authorized repair limit for our properties?
Yes. We agree on a repair-authorization threshold when we set up your account, so routine repairs don’t wait on a phone call. Anything above that threshold comes to you first with photos and pricing before we proceed.
Can you coordinate directly with our tenants?
Yes. Once we have a work order, we contact the tenant to schedule access and keep you updated by text or email instead of routing everything through your office.
How does invoicing work across multiple properties?
Every invoice is tied to the specific property and unit, and we can include your PO or work-order numbers. Consolidated monthly billing is available for qualified accounts — ask when you set up your account.
Do you offer preventive maintenance for a portfolio of properties?
Yes, including seasonal tune-ups, filter programs, and vacant-unit inspections to catch problems before a tenant calls.
What happens in an after-hours emergency at an occupied unit?
We have a process for after-hours tenant emergencies. When you set up your account, we’ll walk you through exactly how it works and how your tenants and your team reach us outside business hours.
How do we set up a property management account?
Call (813) 245-4622 or use the form on this page with your portfolio size and current provider, and we’ll set up your account terms, repair-authorization threshold, and invoicing preferences.
Are you licensed?
Yes — Florida license CAC1815982.