Heating Repair

Why Choose Air Support Cooling and Heating, LLC?

In 2008, Air Support Cooling and Heating was established with a clear mission: to create an HVAC company that truly prioritizes and serves its customers. Our aim is to turn every interaction into a chance to develop satisfied, loyal, and enthusiastic clients.

At Air Support Cooling and Heating, LLC, we proudly offer a comprehensive range of AC services to homeowners in Tampa and St. Petersburg, FL. Whether you require repairs for your AC unit or a full AC replacement, our skilled technicians are ready to work around your schedule, delivering high-quality service with exceptional customer care.

As a leading HVAC contractor in Florida, our team boasts decades of experience in AC maintenance, repair, and replacement. From heat pump services to ductless mini-split maintenance, we are here to meet all your HVAC needs.

Can’t recommend Air Support enough!! Our AC went out late Saturday night, which is arguably the worst time for your AC to go out. I called Sunday morning and they sent Mo out within 20 minutes! The issue ended up being electrical and more complicated than expected, but Mo took care of it and got our AC back up and running. So if you’re looking for a reasonably priced, fast, and reliable HVAC team - look no further!
I had a very pleasant experience with air support. After making my call Moe the technician arrived within 1.5 hours. He was very efficient inspecting my unit and duct issue. Parts arrived and the next morning he had my repairs done before I even got home from work. Moe was very professional, kind and cares. I will definitely be referring this company to my family and friends.
I cannot say enough positive things about Air Support Cooling and Heating! They stepped in to assist in an urgent AC matter and responded with timeliness and professionalism. They have been incredibly communicative, flexible, and considerate of circumstances. They have also been very accommodating with my schedule. Definitely would recommend and will be using for future AC needs.
The team did an excellent job. I'm now confident the system will run for a long time without any further issues. Been a long time since I've come across this level of service. Thanks!
Erick and air support have been my go to ac company for years! How the relationship first started was I was so fed up with crazy quotes I was getting from ac companies, so I called companies asking if I bought the parts, how much would they charge just for the install. Erick answered honestly but said "why would you buy the equipment yourself, I get a discount, let me give you a full quote." So I got their quote and it was exactly what I thought it would be. The most honest quote I've ever gotten from someone in the trades. Since then I have been using them and they have saved my clients 1000s of dollars over the years. Honesty is the most important thing when it comes to AC and they deliver on that every time.
Daniel from Air Support completed my seasonal system check today. He arrived on time, was very courteous, & did a thorough job with both my ac systems. I’m one of those “involved” homeowners who likes to see what the tech is doing & Daniel seemed very comfortable with me hanging around. Our overall experience with Air Support has been extremely positive!!
I can't say enough great things about Air Support Cooling and Heating! From the moment we called, the experience was smooth, professional, and reassuring. Moe and Eric are truly exceptional — knowledgeable, honest, and incredibly efficient.

Eric went above and beyond during a recent service visit. He not only diagnosed the issue quickly but also took the time to explain everything clearly. He repaired the capacitor, fixed unraveling wires to the condenser, cleaned the filters on the air handler, and got our AC running again — all at a very reasonable price. It’s rare to find technicians who are this thorough and genuinely care about doing the job right1.

Moe was equally impressive — courteous, responsive, and clearly committed to customer satisfaction. Together, they make a fantastic team that delivers top-tier HVAC service with integrity and professionalism.

If you're in the Tampa area and need HVAC help, Air Support Cooling and Heating is the company to call. Moe and Eric are the kind of people you want working on your home — reliable, respectful, and truly skilled.
Alex was so Helpful and really efficient too, he helped with an A/C emergency on a Sunday too last minute call. The service was great would 100% recommend.
Alex was so helpful and kind. He helped us with our AC unit and got it fixed in less than 30 minutes. I RECOMMEND!
Trane
Rheem
Goodman
Ruud
ICP
Daikin

How Can Air Support Cooling and Heating, LLC Ensure Your Comfort?

At Air Support Cooling and Heating, LLC, we go beyond basic AC repair services. With decades of experience, our team excels in quickly identifying and resolving issues, ensuring your system operates at peak performance. Whether you’re experiencing unpleasant odors, uneven temperatures, or unusual noises, our certified technicians are prepared to address any problem.

Our services extend beyond mere repairs. We offer regular maintenance plans to catch potential issues early, preventing discomfort and high energy bills down the line. We understand the importance of proactive care for your HVAC system, recognizing that even the most advanced units require regular upkeep and occasional repairs to run efficiently.

While some homeowners may attempt DIY repairs, or assume a new HVAC system needs no maintenance, our skilled professionals are here to ensure your system remains in top condition. Trust us to handle all your HVAC needs with expertise and precision.

Additionally, we provide expert advice on maintaining your system. We educate our clients on best practices to keep their AC units performing optimally. This proactive support distinguishes us from others and fosters long-term client relationships.

Replacing Central Air with Heat Pumps

Switching to a heat pump system offers numerous advantages over traditional central air units. Here are the key benefits:

Year-Round Comfort

Heat pumps provide consistent comfort all year round, keeping your home cool during the summer and warm during the winter.

Enhanced Energy Efficiency

Heat pumps can be up to 50% more energy-efficient than conventional HVAC systems because they transfer heat instead of generating it, leading to substantial energy savings.

Cost Savings

The efficiency of heat pumps can lead to lower energy bills. Additionally, their installation is typically less costly and less invasive than traditional ductwork.

Enhanced Air Quality

Heat pumps improve indoor air quality by filtering out dust, mold spores, odors, smoke, and other pollutants, ensuring cleaner and healthier air inside your home.

Better Airflow

By circulating fresh air from outside, heat pumps provide cleaner and quieter airflow compared to traditional HVAC systems.

Effective Dehumidification

Heat pumps help reduce humidity in your home, making the indoor environment more comfortable, especially in humid climates.

Environmentally Friendly

Unlike furnaces, heat pumps do not rely on burning fossil fuels, making them a greener option for heating and cooling your home.

Rebates and Incentives

Heat pumps with high thermal efficiency ratings may qualify for rebates and incentives, potentially offering up to $2,000 in credits per year.

Increased Property Value

The modern, efficient, and versatile nature of heat pump systems can boost your property’s appeal and value, making it more attractive to potential buyers.

Comprehensive HVAC Services by Air Support Cooling and Heating, LLC

Air Support Cooling and Heating, LLC is a full-service HVAC company that provides extensive repair and maintenance for your heating system. Even if you only use your heating system for a few months each year, it’s crucial to keep it, including heat pumps and furnaces, in top condition. Our experienced technicians are ready to handle all necessary repairs and routine maintenance to ensure your comfort throughout the year.

Why Choose Air Support Cooling and Heating, LLC?

Expert Technicians: Our team has decades of experience in HVAC installation, maintenance, and repair.

Comprehensive Services: We provide a full range of services to ensure your heat pump and heating systems operate efficiently.

Customer Satisfaction: We are dedicated to delivering excellent customer service and ensuring your complete satisfaction.

Switching to a heat pump system can improve your comfort, reduce your energy bills, and promote a healthier environment. Contact Air Support Cooling and Heating, LLC today to learn more about the benefits of heat pumps and how we can assist with your transition.

Comprehensive Guide to Heat Pump AC Troubleshooting and Common Issues

Heat pumps are essential for maintaining a comfortable indoor climate, but like any system, they can encounter problems. Here’s a comprehensive guide combining troubleshooting tips and solutions for common heat pump issues.

Heat Pump Not Heating

Check the Thermostat:

Set the Temperature: Make sure the thermostat is adjusted to the appropriate temperature and set to the correct mode (heating).

Battery Power: Replace the batteries if the display is off or malfunctioning.

Clogged Air Filter:

Filter Condition: Replace dirty air filters to improve airflow. A clogged filter obstructs airflow, leading to inadequate heating.

Reversing Valve Issues:

Reversing Valve Function: A stuck or broken reversing valve can prevent heating mode. Hire Air Support Cooling and Heating, LLC to assess and replace it if necessary. The reversing valve switches the heat pump between heating and cooling modes.

Thermostat Problems:

Thermostat Settings: Ensure the thermostat is set to heating mode and the fan is on AUTO. If the thermostat is incorrectly calibrated or has poor electrical connections, it may not signal the heat pump to switch to heating mode. Check for calibration issues or faulty wiring.

Call us at (813) 245-4622 for Service.

Heat Pump Not Cooling

Check the Thermostat:

Set the Temperature: Ensure the thermostat is set to the correct temperature and mode (cooling).

Battery Power: Replace the batteries if the display is off or malfunctioning.

Wrong Thermostat Settings:

Thermostat Settings: Ensure the thermostat is set to cooling mode and the fan to AUTO.

Dirty Components:

Examine the Air Filter: A clogged or dirty air filter can restrict airflow and cause the AC to malfunction. Clean or replace the filter if it’s dirty.

Clean Coils: Clean indoor and outdoor coils and replace clogged air filters. Dirty coils and filters can obstruct airflow and heat transfer, reducing cooling efficiency.

Low Refrigerant:

Refrigerant Levels: Low refrigerant levels reduce cooling efficiency. Call Air Support Cooling and Heating, LLC to repair leaks and recharge refrigerant. Refrigerant is crucial for heat transfer; low levels hinder the cooling process.

Call us at (813) 245-4622 for Service.

Heat Pump Running Constantly

Thermostat Settings:

Temperature Adjustment: Lower the thermostat setting several degrees to see if this triggers a cooling cycle.

Set the Thermostat Correctly: Adjust thermostat settings to appropriate temperatures (78°F in summer, 68-72°F in winter). Incorrect settings can cause the heat pump to run constantly.

Dirty Filters or Coils:

Examine the Air Filter: A clogged or dirty air filter can restrict airflow and cause the AC to malfunction. Clean or replace the filter if it’s dirty.

Debris Removal: Make sure the outdoor unit is free from debris, such as leaves or dirt, that can obstruct airflow. Clean or replace dirty filters and coils. Obstructed airflow forces the system to work harder and run longer.

Refrigerant Leak:

Low Refrigerant Levels: Air Support Cooling and Heating, LLC should address low refrigerant levels. Low refrigerant causes the system to struggle in maintaining the set temperature.

Incorrect Sizing:

Proper Sizing: Ensure the heat pump is the correct size for your home. An improperly sized unit can lead to constant running cycles to meet temperature demands.

Call us at (813) 245-4622 for Service.

Heat Pump Freezing Up

Poor Airflow:

Debris Removal: Make sure the outdoor unit is free from debris, such as leaves or dirt, that can obstruct airflow.

Ventilation: Ensure the area around the unit is clear for proper ventilation.

Faulty Fan:

Fan Condition: Ensure the outdoor fan is working properly. A defective fan reduces airflow and leads to freezing.

Low Refrigerant Levels:

Refrigerant Levels: Low refrigerant can cause freezing. Call Air Support Cooling and Heating, LLC for service.

Dirty Coils:

Clean Coils: Clean coils to improve heat transfer. Dirty coils can lead to improper heat exchange and freezing.

Ice Detection:

Look for Ice Build-Up: Check the indoor unit and refrigerant lines for ice build-up. If you see ice, turn off the unit and let it thaw before restarting. Note that the outdoor unit may also develop ice build-up on the lines exiting the unit.

Call us at (813) 245-4622 for Service.

Heat Pump Short Cycling

Improper Sizing:

Proper Sizing: An incorrectly sized unit can cause short cycles. Consult Air Support Cooling and Heating, LLC for proper sizing. A heat pump that is too large or small will frequently turn on and off.

Dirty Filters:

Filter Condition: Replace clogged air filters to improve airflow. Restricted airflow causes overheating and short cycling.

Low Refrigerant:

Refrigerant Levels: Address refrigerant leaks with Air Support Cooling and Heating, LLC. Low refrigerant leads to inefficient operation and frequent cycling.

Thermostat Calibration:

Thermostat Calibration: Check and recalibrate the thermostat if necessary. Incorrect calibration can cause the heat pump to short cycle.

Call us at (813) 245-4622 for Service.

Heat Pump Leaking Water

Refrigerant Leak:

Refrigerant Levels: Air Support Cooling and Heating, LLC can address refrigerant leaks causing ice and water build-up. Low refrigerant can lead to icing and subsequent melting.

Condensate Drain Issues:

Drain Condition: Ensure the condensate drain is not clogged, as this can cause water damage and affect the unit’s performance. Replace cracked pans or unclog the drain line. Clogged or damaged drain lines cause water leakage.

Mold Growth:

Mold Issues: Address mold issues promptly to prevent health problems. Mold growth indicates prolonged moisture issues.

Call us at (813) 245-4622 for Service.

Heat Pump Doesn’t Switch Modes

Thermostat Problems:

Thermostat Settings: Ensure proper settings and check for wiring issues. Faulty wiring or incorrect settings can prevent mode switching.

Reversing Valve Issues:

Reversing Valve Function: Air Support Cooling and Heating, LLC can replace faulty reversing valves or check valves. The reversing valve controls the switching between heating and cooling modes.

Call us at (813) 245-4622 for Service.

Listen for Unusual Noises

Noise Inspection: Pay attention to any unusual noises from the indoor or outdoor unit, which could indicate a mechanical issue.

Check the Condensate Drain

Drain Condition: Ensure the condensate drain is not clogged, as this can cause water damage and affect the unit’s performance.

Reset the System

System Reset: Sometimes, resetting the air conditioner can resolve minor issues. Turn off the unit at the thermostat, wait a few minutes, and then turn it back on.

When to Call Air Support Cooling and Heating, LLC

Persistent Issues: If troubleshooting steps don’t resolve the problem, contact Air Support Cooling and Heating, LLC. Avoid attempting complex repairs yourself to prevent further damage.

Complex Repairs: Let Air Support Cooling and Heating, LLC handle wiring, refrigerant, and mechanical issues to ensure proper and safe repairs.

By following these tips, you can troubleshoot common heat pump issues and determine when it’s time to seek professional help to restore your comfort.

Areas We Service

Air Support Cooling and Heating, LLC proudly serves a wide range of areas throughout the Tampa Bay area, ensuring top-quality HVAC services for all our clients. Our service areas include:

Apollo Beach Lake Magdalene Riverview Temple Terrace
Brandon Lutz Safety Harbor Town ‘n’ Country
Carrollwood Odessa Seffner Valrico
Citrus Park Oldsmar St. Petersburg Wesley Chapel
Clearwater Palm River-Clair Mel Sun City Center Westchase
East Lake-Orient Park Northdale Tampa Keystone

Apollo Beach

Northdale

Brandon

Riverview

Carrollwood

Safety Harbor

Citrus Park

Seffner

Clearwater

St. Petersburg

East Lake – Orient Park

Sun City Center

Keystone

Tampa

Lake Magdalene

Temple Terrace

Lutz

Town ‘n’ Country

Odessa

Valrico

Oldsmar

Wesley Chapel

Palm River-Clair Mel

Westchase

For HVAC installations, maintenance, and repairs, trust Air Support Cooling and Heating, LLC to keep your home comfortable year-round. Contact us today to schedule your service.

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